Contact Us

Internal Questions

Who do I call to book a classroom?

You should call Concetta DiMare the Academic Scheduler 516-299- 3613 or e-mail her with your requests. Once you have confirmed spaces from her, forward your request to Conference Services for booking on the Campus Events Calendar and to make arrangements for food, audio-visual etc.

How can my event be listed on the Weekly Calendar of Events distributed to the campus?

By having your event scheduled by Conference Services your event is automatically listed on the calendar. This is why giving your Conference Services representative accurate information on your event name and times is important. If your event does not require booking a space with Conference Services, you can call to let us know about your event and we will still include it on the calendar.

Why do I have to pay for a Hillwood Building Manager?

Hillwood Commons hours are 9 a.m. – 12 p.m. during the Fall and Spring semesters and 9 a.m. – 6:30 p.m. during the summer. If your event is earlier or later than these hours you will have to pay for a Building Manager to open and/or close the building.

Why do I have to pay for a Tilles House Manager?

If you are using the Tilles Patrons Lounge or Atrium for an event later than 6 p.m. or on the weekends when there are no shows and the box office or Main Office are not open, you will have to pay for a House Manager to keep the building open.

Why does it sometimes take a while for an answer on a space I want to book?

Spaces such as the Hillwood Lecture Hall, Tilles Atrium and Patrons Lounge need approval from a Tilles staff member before an event can be booked. The Interfaith Center including the Chapel and Chapel Lounge need approval from Father Ted Brown. Conference Services must contact the appropriate person to obtain approval before booking your event in one of these spaces.

Do I need to call and confirm my event and services the day before?

No, we always send you a Service Order Confirmation to verify what you have ordered. This serves as a confirmation that your event is booked and the services are ordered with the corresponding service provider. Please read this carefully to make sure the date, time and services you have requested are listed correctly. If anything is incorrect, please contact your Conference Services representative to have the items corrected.

Will someone from Conference Services be present at my event to check on it?

Not always. When possible the Conference Services representative or a student Conference Coordinator will check on your set up before the event begins to make sure everything was set up appropriately. This is not always possible due to the volume of meetings and events scheduled every week. Larger, more detailed events will be checked on and your Conference Services representative will check in with you at the beginning of the event.

What do I do if I have a meeting or small event and something is wrong with the set up?

We always suggest for you to arrive at least a half hour before your event or meeting to check on the set up. This will allow enough time for you to call us at 516-299-2781 and let us know what you need. We will then contact the necessary service provider to rectify the situation before your guests arrive.