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Alexander Henderson

Alexander C. Henderson

Associate Professor

Ph.D., Rutgers University-NewarkM.P.A., Villanova UniversityB.A., Villanova University


Alexander C. Henderson is an associate professor in the Department of Health Care and Public Administration at LIU Post. His current research focuses on administrative discretion, decision-making, collaboration, and performance in local government services. Dr. Henderson previously served as a chief administrative officer, operational officer, director, and volunteer with several emergency services organizations in suburban Philadelphia.


Public and nonprofit management

Organization Theory and Behavior

Performance Measurement and Management

Public Safety and Emergency Services

Research Methods


Peer-Reviewed Articles

Henderson, A.C., Țiclău, T., & Balica, D. Perceptions of Discretion in Street-Level Public Service: Examining Administrative Governance in Romania. Forthcoming in Public Performance & Management Review.

Henderson, A.C., & Sowa, J.E. Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania. Forthcoming in Voluntas.

Charbonneau, E., Bromberg, D., & Henderson, A.C. Steering a Swarm: Compliance and Learning in a Municipal Performance Measurement Regime. Forthcoming in Administration & Society.

Sun, R., & Henderson, A.C. (2017). Transformational Leadership and Organizational Processes: Influencing Public Performance. Public Administration Review, 77(4), 554–565.

Charbonneau, E., Henderson, A.C., Pichet, P., & Ladouceur, B. (2017). Process Tracing in Public Administration: The Implications of Practitioner Insights for Methods of Inquiry. International Journal of Public Administration, 40(5), 434–432.

Henderson, A.C., & Charbonneau, E. (2016) An Examination of Emergency Services Research in Public Administration. Public Administration Quarterly, 40(3), 559­­­­–588.

Kim, T.H., Henderson, A.C., & Eom, T.H. (2015). At the Front Lines: Examining the Effects of Perceived Job Significance, Employee Commitment, and Job Involvement on Public Service Motivation. International Review of Administrative Sciences, 81(4), 713­–733.

Henderson, A.C., & Bromberg, D.B. (2015) Performance Information Use in Local Government Collaborations: Monitoring Relationships with Emergency Medical Services Agencies. Public Performance & Management Review, 39(1), 58-82.

Bromberg, D.B., & Henderson, A.C. (2015). Collaboration in Front Line Health Care Delivery: Examining the Contractual Relationship between Local Governments and Emergency Medical Services Agencies. The American Review of Public Administration, 45(6), 674-688.

Charbonneau, E., Bromberg, D., & Henderson, A.C. (2015). Performance Improvement, Culture, and Regimes: Evidence from the Ontario Municipal Performance Measurement Program, 2000-2012. International Journal of Public Sector Management, 28(2), 105–120.

Charbonneau, E., Kim, Y., & Henderson. A.C. (2014). Reintroducing the Zone of Indifference: Disengaging the Cogs of Public Service Performance and Citizen Satisfaction. Public Money & Management, 34(4), 305–308.

Henderson, A.C., & Terry, L.D. (2014). Unpacking the Global Perspective: Examining NISPAcee Region-Focused Public Administration Research in American Scholarly Journals. International Journal of Public Administration, 37(6), 353–362.

Henderson, A.C. (2013). Examining Policy Implementation in Health Care: Rule Abidance and Deviation in Emergency Medical Services. Public Administration Review, 73(6), 799–809.

Henderson, A.C., & Pandey, S.K. (2013). Leadership in Street-Level Bureaucracy: An Exploratory Study of Supervisor-Worker Interactions in Emergency Medical Services. International Review of Public Administration, 18(1), 7–23.

Henderson, A.C. (2013). Patient Assessment in Emergency Medical Services: Complexity and Uncertainty in Street-Level Patient Processing. Journal of Health and Human Services Administration, 35(4), 505–542.

Book Chapters

Henderson, A.C. (2016) Local Government Bureaucracy: Changing Forms and Function. In Guide to Urban Politics and Policy in the United States (Christine Palus & Richardson Dilworth, Eds.). Thousand Oaks: Sage.

Mullins, L., Henderson, A.C., & Vila, L. (2016) Public-Private Collaboration in Workforce Development: Examining the Intersection of Public Education and Private-Sector Employer Needs. In D. Bromberg (Ed.) Problem Solving with the Private Sector: A Public Solutions Handbook. New York, NY & Abingdon, UK: Routledge.

Henderson, A.C. (2012) The Critical Role of Street-Level Bureaucrats in Crises and Disasters. In R. Schwester (Ed.) Handbook of Critical Incident Analysis. Armonk, NY: M.E. Sharpe.

Holzer, M., Charbonneau, E., & Henderson, A.C. (2011) The State of the Practice of Performance Measurement in Intergovernmental Arrangements in the United States. In Ongaro, E., A. Massey, M. Holzer, & E. Wayenberg (Eds.). Governance and Intergovernmental Relations in the European Union and the United States: Policy and Management. Cheltenham, UK: Edward Elgar Publishing.

Edited Volume

Henderson, A.C. (Ed.) (2014). Municipal Shared Services and Consolidation: A Public Solutions Handbook. New York, NY & Abingdon, UK: Routledge.


Research Fellow, Center for Organizational Research and Design (CORD), Arizona State University, March 2014–Present
National Association of Schools of Public Affairs and Administration Annual Dissertation Award, 2011
Dean’s Dissertation Award, Rutgers University - Newark, 2011
Pi Alpha Alpha – National Honor Society for Public Affairs and Administration, 2011

Professional Affiliations

American Society for Public Administration (ASPA)
Public Management Research Association (PMRA)
Association for Research on Nonprofit and Voluntary Action